FAQ

Q1: Are the oil paintings on your site are actually 100% hand-painted?

Yes. All of our paintings are hand-painted by professional artists. We employ traditional oil on canvas painting process, no underprinting, no computer-aided of any kind. You can see the production details of our oil paintings at oilpaintingsstore.com.

Q2:  Why are your prices so low?

We are an experienced oil painting manufacturer and we have a group of talented artists . All the oil paintings are directly created in our manufacturing base without any intermediaries. Thus, we are able to provide competitive price for you.

Q3：What payment methods do you accept?

We accept Paypal which is more secure and fast. Also, you can select credit card payment.

Q4: Do you have minimum purchase requirements?

We have no requirements about minimum purchase. You can purchase at least one oil painting from our site. No matter how many oil paintings you purchase from our site, we will porvide you with the best service.

Q5: How do you ship the oil paintings?

We cooperate with internationally known express delivery companies. The oil paintings will be sent to you with the most speedy and secure method.

Q6: Who shall assume the shipping charges?

All shipping charges of our oil paintings are assumend by buyers.

Q7: When shall you receive the order after payment?

In most cases, we will receive your order within 24 hours.

Q8：Are the oil paintings framed or unframed?

All the oil paintings you purchased from our site are unframed. In order to ensure the oil paintings against damage, we use foam and plastic to protect them.

Q9: What kind of guarantee do you offer?

Oilpaintingsstore.com offers a full refund within 30 days guarantee.You are eligible for a full refund if you are unsatisfied with the oil paintings you purchased or the paintings are damaged within 30 days.

Q10: What if I cannot find the oil paintings that I want on your site?

If you cannot find what you want on our site, please tell us some details of the paintings. You can contact us at services@oilpaintingsstore.com. We shall upload the oil paintings that you want to our site in time.

Q11: How to contact you?

Please see the detail at http://www.oilpaintingsstore.com/contact/, or you can contact us at service@oilpaintingsstore.com